This privacy policy explains how The Theatre Depot Ltd (“we”, “us”, “our”) collects, uses, and protects personal data when you interact with this website (thetheatredepot.co.uk) or contact us by email.
Who we are
The data controller is The Theatre Depot Ltd, registered office 18 Mythop Avenue, Lytham, FY8 4HZ. We are a wholly-owned subsidiary of AS Media Group Ltd.
What data we collect
- Contact information you submit through enquiry forms or send by email (name, email address, phone, organisation, message content)
- Site usage data from cookies you’ve consented to (see Cookie Policy)
- Technical information automatically logged by our hosting provider (IP address, browser, timestamp) for security purposes
How we use it
- To respond to your enquiry
- To deliver any services you’ve engaged us for
- To maintain the security and integrity of this website
- To comply with our legal obligations
We do not use your data for marketing or advertising unless you have separately opted in. We do not sell your data to third parties.
Legal basis
We process personal data on one or more of the following bases: your consent (cookies, marketing where applicable); the performance of a contract with you; compliance with a legal obligation; or our legitimate interest in operating, securing, and improving our services in a way that does not override your fundamental rights.
Retention
Enquiry correspondence is retained for up to 24 months unless it forms part of a business relationship that requires longer retention. Security logs are retained for up to 12 months.
Sharing
We share data only with service providers necessary to run our business — including our hosting provider (IONOS), our email platform (Microsoft 365), and our parent company AS Media Group Ltd. We will only share data with other parties where we have your consent or are legally required to do so.
Your rights
Under UK GDPR you have the right to access, correct, delete, restrict processing of, port, or object to processing of your personal data. To exercise any of these rights please email info@thetheatredepot.co.uk.
If you are not satisfied with our response you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.
Changes to this policy
We will post any updates to this policy on this page along with the revision date above.